Help Frequently Asked Questions
All About Us
What is EssayState.com?
We are an online writing service. We provide writing services for students, job seekers and business owners.
What types of writing do you do for students?
We help students with essays, term papers, research papers, college application essays, lab reports, personal statements, annotated bibliographies, paper rewriting and proofreading, dissertations, theses, and more.
What writing services are available to business owners?
We write a variety of content that helps business owners, this includes articles, web content, guest blogging, product descriptions, product reviews, business plans, grant writing, newsletters, social media posting, product research, copywriting, SEO and more.
What about writing application materials for job seekers?
We provide custom resume writing services. In addition to this, we also help job seekers with cover letters, and curriculum vitae.
Security and Confidentiality
Can anybody find out that I am using EssayState.com?
No. We do not inform anybody about our business transactions.
Will you sell my name or email address?
Absolutely not. Selling or renting your personal information is against our company policy. We also store your information on a file server that is protected by a firewall and the best anti-virus protection that money can buy.
What about my credit card information?
We know that the security of your financial information is very important to you. In order to protect you from any type of fraud, we contract our payment processing to a company that specializes in processing credit and debit card payments over the internet. They use the latest SSL technology to insure that your data is safe.
Why do you collect personal information from me?
We collect information such as your name and email address so that we can contact you while your order is being processed. We also use this information to send you special offers. You may unsubscribe from these special offers if you with.
I'm a business owner. If I use EssayState.com for any business related writing, can I be sure that the same content won't be sold to another company?
Once you approve your document, we transfer ownership of that document to you, and delete it from our system. There is no resale of any document written here. This is true for academic writing, business writing, and writing for job seekers.
You might be wondering: How do I get started? Keep Reading!
Can I place an order online?
You sure can, in fact this is the easiest and fastest way to submit your order. Once you click the link to our order page, you will see how easy it is! However, if you do run into a problem, you can live chat with a representative who will help you out.
The description portion of the order form has a lot of room. How much information should I write about my paper?
The more information the better! Remember that telling us the subject of your paper is only part of the information that we need. We also need to know how many words and paragraphs you need, the citation format, and whether or not you need a bibliography, works cited page, or title page. We also need to know if you have specific references that we are supposed to you. The more we know up front, the more likely it is that your writer can finish your paper quickly without having to ask you more questions.
How do I communicate with my writer?
You can log into your password protected customer account and leave a message for your writer. In turn, your writer can also leave messages for you. If you need to make any changes to your order, or give us more information, you can tell your writer there.
What happens when my paper is finished?
We will send you a message as soon as this happens. Check your account frequently, because we usually finish before the assignment is due. All you have to do is log in, take a look at the final draft, and approve it. If you like what you see, you will be able to download the paper.
What if I'm not happy with my paper?
Just let us know, and we will revise it for free until all of your instructions have been followed, and your paper is just right.
What about cancelling my order?
We understand that cancelling is sometimes unavoidable, and we will help you cancel an order if you need us to. However, if work has begun on your paper, any money we refund or credits that we issue will be prorated based on the amount of time that has elapsed since you placed your order.
What forms of payment do you accept?
We accept debit and credit cards, PayPal, e-checks, and wire transfers.
Want to know the best part? Our writers are the best!
Do your writers speak English?
Yes they do, and their fluency can be seen in their writing.
How do you train your writers?
First, we give them several tests to make sure that they can write and speak in fluent English, that they have excellent customer service skills, and that they know how to write and research a variety of paper types. Once they pass that test, we let them work on a few assignments that aren't very complex. Eventually, they become full-fledged writers.
Have your writers gone to college?
All of our writers have finished college. Many of them have advanced degrees.
About Originality and Academic Honesty
Do you ever buy papers and resell them?
We do not do this. If you buy a document from us, it was written by us just for you.
How do you make sure that all papers are original?
Our writers sign a guarantee that they will only submit original content. In addition to this, we use turnitin.com to make sure that there is no plagiarism in any paper.
What if I am accused of plagiarism?
You will need to send us a written copy of the accusation along with the turnitin.com report from your school. If there is plagiarism involved, we will investigate. However, we have never had this happen as long as we've been in business.